1. Acceptance of Terms
By accessing or using the LoyalBean Cafe Owner mobile application and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
LoyalBean provides a digital coffee loyalty platform connecting cafe owners with customers. The Service allows cafe operators to manage loyalty programs, scan QR codes, track customer visits, and access business analytics.
3. User Accounts
3.1 Account Creation
- Users must provide accurate and complete information
- Users are responsible for maintaining account security
- One account per cafe operator is permitted
3.2 Account Termination
- LoyalBean may suspend or terminate accounts at any time without notice
- Users may delete their accounts through the application settings
4. Disclaimer of Warranties
LoyalBean disclaims all warranties regarding:
- Accuracy - No guarantee that point balances, rewards, or information are accurate
- Availability - No guarantee of uninterrupted service access
- Functionality - No warranty that the Service will meet your requirements
- Security - No guarantee against data loss or unauthorized access
- Customer Participation - No control over customer behavior or redemption patterns
5. Limitation of Liability
In any event, the total liability of LoyalBean shall not exceed $10 USD, regardless of the cause of action.
6. Loyalty Points and Rewards
- Cafe owners control their own loyalty program structure and reward values
- Loyalty points have no cash value
- Points cannot be transferred between users
- Points may expire without notice based on cafe policies
- LoyalBean may modify point tracking mechanisms at any time
- Reward fulfillment is the responsibility of the cafe operator
7. User Responsibilities
Users may not:
- Use the Service for illegal purposes
- Attempt to manipulate point balances or rewards
- Share account credentials with others
- Create multiple accounts
- Use automated tools or scripts
- Misuse customer data or violate customer privacy
8. Legal Protections
Any disputes must be resolved through binding arbitration. Users waive the right to jury trials, class action lawsuits, and court proceedings.
9. Service Modifications
LoyalBean reserves the right to modify or discontinue the Service at any time without notice. We have no obligation to provide advance notice of changes or maintain backward compatibility.
10. Subscription Pricing and Billing
The LoyalBean Cafe Owner App operates on a subscription basis with the following terms:
10.1 Pricing
- Monthly subscription fee as displayed in the Google Play Store at time of purchase
- 14-day free trial for new subscribers
- Automatic billing begins after trial period unless subscription is cancelled
- Payment processed through Google Play Billing
10.2 Price Changes
By continuing your subscription after the notice period, you accept the new pricing. You may cancel your subscription at any time to avoid future charges.
10.3 Billing and Cancellation
- Subscriptions automatically renew monthly unless cancelled
- Cancel anytime through your Google Play Store account
- Cancellation takes effect at the end of the current billing period
- No refunds for partial months or unused time
- Access to the Service continues until the end of the paid period
10.4 Beta Limitations
- One cafe location per subscription during beta
- Multi-location support not available during beta period
11. Beta Service Limitations
During our beta period, the Service has the following limitations and conditions:
- Feature set may change without notice as we iterate and improve
- Best-effort support only; no guaranteed response or resolution times
- Access and availability may be interrupted during beta for maintenance and upgrades
- Analytics and reporting features may change or be removed
12. Contact Information
For questions about these Terms:
Email: [email protected]