Privacy Policy

Effective Date: January 1, 2025
Last Updated: November 9, 2025
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1. Information We Collect

Account Information

  • Email address (from Apple Sign-In, Google Sign-In)
  • Display name and profile information
  • Account creation and last login dates
  • User preferences and settings

Usage Information

  • Loyalty point transactions and balances
  • Cafe visits and check-in history
  • App usage patterns and feature interactions
  • Device information (iOS/Android version, app version)

Location Information

  • Approximate location for nearby cafe suggestions
  • Cafe visit locations (when checking in)
  • GPS coordinates (with your permission)

2. How We Use Information

  • Managing your loyalty point balance
  • Processing cafe check-ins and rewards
  • Providing personalized cafe recommendations
  • Service-related notifications
  • Analytics and service improvement

3. Information Sharing

Participating Cafes

We may share with participating cafes:

  • Your name and email address
  • Loyalty point balance at their establishment
  • Visit history and transaction records
  • Redemption patterns and preferences

Third-Party Services

We use third-party services that may access your information:

  • Firebase (Google): Database, authentication, analytics
  • Apple Sign-In: Authentication and profile information
  • Google Sign-In: Authentication and profile information
  • Cloud service providers: Data hosting and backup

4. Data Security Disclaimer

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE SECURITY OF YOUR INFORMATION. Despite our efforts to protect your data, we cannot guarantee prevention of unauthorized access, protection against data breaches, or secure transmission of information.

You acknowledge that no security measures are perfect and you assume all risks related to data security.

5. Your Rights and Choices

You may:

  • View your account information in the app
  • Update your profile and preferences
  • Request a copy of your data
  • Delete your account through app settings or by visiting our account deletion page
  • Control location sharing through device settings

6. Data Retention

  • Account information: Until account deletion
  • Transaction history: 7 years or as required by law
  • Usage analytics: 2 years from collection
  • Technical logs: 1 year from creation

You may request deletion of your information, but we cannot guarantee complete removal from all systems, deletion from backup systems, or removal from third-party services.

7. International Data Transfers

Your information may be processed in countries other than your residence, including the United States and European Union. WE MAKE NO GUARANTEES ABOUT THE PRIVACY LAWS OR PROTECTIONS IN OTHER JURISDICTIONS.

8. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Legal Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR privacy breaches, unauthorized access, misuse of your information by third parties, data loss or corruption, identity theft or fraud, or any damages arising from privacy violations.

10. Contact Information

For privacy-related questions:

Email: [email protected]

Response Time: We aim to respond within 30 days but make no guarantees about response times or resolution of privacy concerns.

BY USING THE LOYALBEAN SERVICE, YOU acknowledge the privacy risks described in this policy, consent to the collection and use of your information as described, understand that we make no guarantees about data privacy or security, and waive any claims related to privacy violations or data misuse.